Coaching Agreement
Last Updated: March 23, 2025
1. Introduction
This Coaching Agreement ("Agreement") is entered into by and between Coco Pierrel, acting on behalf of COCOBOUCHE LLC ("Coach"), and the purchaser ("Client") of the Eat Shed Glow™ Personalized Weight Loss Coaching Program ("Eat Shed Glow™"), effective as of the date of purchase and continuing until completion of the selected program duration.
WHEREAS, Client desires to engage Coach for nutrition and lifestyle coaching services through Eat Shed Glow™; and
WHEREAS, Coach agrees to provide such services under the terms and conditions set forth herein;
NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties agree as follows:
2. Program Options & Services Provided
Eat Shed Glow™ is offered as a 4, 8, or 12-week program. All packages include:
- One (1) Initial Coaching Session (60 minutes via Zoom)
- One (1) Personalized Roadmap (PDF format sent within two (2) business days after the Initial Coaching Session)
- Follow-Up Coaching Sessions (30 minutes each via Zoom), based on the program purchased:
- 4-Week Program: Three (3) Follow-Up Sessions
- 8-Week Program: Seven (7) Follow-Up Sessions
- 12-Week Program: Eleven (11) Follow-Up Sessions
- Support between sessions via email or text message (Monday - Friday, 8:00 AM - 8:00 PM) throughout the program duration
Client acknowledges that Coach does not guarantee specific results and is not a licensed medical provider or psychotherapist.
3. Compensation & Payment
Client agrees to compensate Coach based on the selected program. All payments are non-refundable and due as follows:
- 4-Week Program: $895
- 8-Week Program: $1,495
- 12-Week Program: $1,995
Payment plans may be available and outlined at the time of purchase.
4. Program Duration & Expiration
The program begins on the mutually agreed start date following purchase. Client is required to complete the program within the following allocated period based on the selected package:
- 4-Week Program: 5 weeks
- 8-Week Program: 9 weeks
- 12-Week Program: 13 weeks
Once the program begins, pause periods are not allowed. The Client is responsible for completing the program within the allocated timeframe.
The Initial Coaching Session must be scheduled within fifteen (15) days of purchase. Failure to initiate the program within this period will result in expiration without refund.
5. Payment Authorization & Chargebacks
Client authorizes Coach to charge the provided payment method. Coach is not responsible for overdraft or non-sufficient funds (NSF) charges. Unwarranted chargebacks shall constitute a material breach of this Agreement.
6. Refunds
All sales are final. No refunds will be issued for cancellations, missed sessions, or non-participation.
7. Early Termination
Coach reserves the right to terminate this Agreement if continued coaching is not beneficial due to professional or ethical reasons. If terminated by Coach, Client will be refunded for unused Follow-Up Sessions at $100 per session.
8. Cancellations & Rescheduling
Client may reschedule Follow-Up Sessions within the same week with at least 24 hours' notice. Missed sessions without proper notice will be forfeited and cannot be rescheduled.
9. Subscription Cancellation & Rescheduling
Clients on ongoing subscription plans must cancel at least seven (7) days before the next billing cycle.
Subscription Follow-Up Sessions follow the same rescheduling terms as Section 8.
10. Zoom Session Guidelines
Sessions must be attended on time and in a distraction-free environment.
Sessions may not be conducted while walking, driving, or engaging in unrelated activities.
11. Additional Coaching Sessions
After completing the program, follow-up coaching sessions are available (45 minutes) at $195 per session. Bundles are also available:
- 4 sessions: $740 ($185/session)
- 8 sessions: $1,400 ($175/session)
12. Intellectual Property Rights
All materials provided by Coach are proprietary.
Client may not copy, distribute, or use any materials for business purposes.
13. Confidentiality
Coach may use anonymized case studies or testimonials for professional purposes.
If Client’s identity is to be disclosed, written consent will be obtained.
14. Client Responsibilities
Client agrees to provide accurate and complete information. Client acknowledges that their level of participation directly affects the program’s effectiveness. The Client is responsible for applying the information, strategies, and coaching guidance provided throughout the program. The Coach is not responsible for results, as outcomes depend on the Client's implementation, consistency, and individual circumstances.
15. Between-Session Support
Client may contact Coach via text (8:00 AM - 8:00 PM) or email (anytime).
Coach will respond within 24 business hours.
Detailed inquiries will be addressed in the next session.
16. Medical Disclaimer
Coach is not a licensed medical provider, registered dietitian, or psychotherapist.
Eat Shed Glow™ is not a substitute for medical advice.
Client agrees to consult a primary healthcare provider before making dietary or lifestyle changes.
17. Assumption of Risk & Release of Liability
Client assumes all risks associated with dietary and lifestyle changes.
Client releases COCOBOUCHE LLC, its affiliates, officers, employees, and agents from any and all claims, liabilities, damages, or expenses arising from participation, except in cases of gross negligence.
Under no circumstances shall COCOBOUCHE LLC be liable for any indirect, incidental, special, consequential, or punitive damages.
18. Arbitration & Governing Law
Any disputes shall be resolved through binding arbitration by the American Arbitration Association.
The sole remedy available to Client is a refund of payments made.
This Agreement is governed by the laws of the State of Connecticut.
19. Insurance Representation
Client warrants that they are covered by a health insurance policy that includes accident and medical coverage.
20. Limited Liability Clause
COCOBOUCHE LLC and its representatives make no warranties or guarantees, express or implied, regarding outcomes of participation in Eat Shed Glow™.
Client waives all claims against COCOBOUCHE LLC and its representatives except where prohibited by law.
21. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements.
No amendment shall be effective unless in writing and signed by both parties.
By purchasing Eat Shed Glow™, Client acknowledges and agrees to all terms and conditions.